- #Add a mailbox in outlook for mac how to#
- #Add a mailbox in outlook for mac full#
- #Add a mailbox in outlook for mac password#
- #Add a mailbox in outlook for mac license#
Allow everyone to see the Sent email (the replies)īy default, messages sent from the shared mailbox aren't saved to the Sent Items folder of the shared mailbox. You're done! Now go on to the next step: allow everyone to see the Sent email. Put a check mark next to the people who you want to use this shared mailbox, and click Save. Members are the people who will be able to view the incoming mail to this shared mailbox, and the outgoing replies.Ĭhoose the +Add members button. Under Next steps, choose Add members to this mailbox. It may take a few minutes before you can add members. Then the wizard chooses the email address, but you can edit it.Ĭlick Add. On the Add a mailbox page, enter a name for the shared mailbox. In the Admin center, go to Groups > Shared Mailboxes. Sign in with your Office 365 admin account at. If Outlook asks for credentials once you restart the client, make sure to again provide YOUR username and YOUR password.Click Save to save your changes and create the shared mailbox. You can then simply press the Finish button to complete the process or configure any additional settings as necessary.
#Add a mailbox in outlook for mac password#
Just enter your username and password one more time, and provided you have the necessary permissions, the shared mailbox will be added as additional account: In same cases the same prompt might appear a second time, even though you have provided the correct credentials. This is the important part: once the prompt shows, make sure to enter YOUR user principal name and YOUR password: Enter anything you want for the name of the Account, and fill in the email address of the shared mailbox. Leave the password fields blank:Ĭontinue to the next screen and wait for the password prompt to appear. You will be prompted by the familiar Add New Account wizard.
Once the relevant permissions have been assigned, go to Outlook, File, Add Account:
The article above explains how you can add those, so I wont bother with the details.
#Add a mailbox in outlook for mac full#
Full access, with or without Automapping, and recipient permissions in case you need them. So how do you actually access the shared mailbox? The answer is, you need to be granted permissions, much like accessing another user’s mailbox. Keep trying, it is not possible (anymore) 🙂
#Add a mailbox in outlook for mac license#
As the administrator you can of course change the credentials, apply a license to the user and try to access OWA/Outlook. In addition, the corresponding user object is automatically created, so credentials are hidden from you. When a shared mailbox is created, a special flag is set on the associated object in AD (ExchangeUserAccountControl), which will prevent you from logging in to that mailbox.
#Add a mailbox in outlook for mac how to#
This article will guide you on how to add a shared mailbox as a fully functional additional account in the same or new Outlook profile.įirst of all, forget about accessing the mailbox directly, it is not possible (anymore). Another example of why you would need to add a shared mailbox as additional account includes the situation when you would like to perform a Mail Merge and send the messages using the shared mailbox account. Other features will simply not work as expected, for example Private Items, Send on behalf/send As permissions. Example of such features/functionality include: Search, Inbox Rules, OOF replies, Categories, To-do lists. Outlook however will only expose certain features when the mailbox is added as normal (primary or additional) account. Most of those issues are caused by the fact that the shared mailbox is added as additional mailbox or automapped to the primary user mailbox. Unfortunately, there are still some common misconceptions around them, especially when it comes to ‘missing’ functionality. There is a lot of information about them on the web, for example this TechNet article. Shared mailboxes are just one of the many great collaboration features of Exchange, and probably the most used one.
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